Employment

Join our team of hardworking staff members who take pride in the quality of their work and
celebrate diversity in their workplace. Virginia Repertory Theatre, Central Virginia’s largest
nonprofit, professional theatre company, is seeking Box Office Associates to join our ftime staff.
The Box Office Associates report to the Box Office Manager and are responsible for the
operations of ticket sales and patron services during public performances.

Responsibilities:

• Box office shifts including evening and weekend, and some morning shifts across 2
  locations.
• Answering the phone, and voicemails.
• Checking the Ticketing Email to answer questions.
• Maintaining Customer Database.
• Be able to engage with common customer questions such as venues, upgrades,
  programming, and donations.
• Train and be familiar with accessibility programs
• Assist in resolving guest concerns and complaints
• Handle day of customer service including will call, selling tickets, exchanges, etc.

Desired Qualifications:

• Previous box office experience
• Willingness to drive out to Hanover for certain productions.
• Exceptional Customer Service Skills
• Basic knowledge of GSuite
• Ability to problem solve under pressure
• Tessitura experience preferred, but not required

Compensation and Employment:

• Hourly Wage: $14
• Employment Type: Seasonal, based on the production calendar.

Apply

Please send a resume and 3 references to employment@virginiarep.org with the subject line
(your last name) – Box Office Associate. No phone calls please.

Virginia Repertory Theatre is an equal employment opportunity employer committed to equitable
and inclusive hiring practices and constructing an environment centered around anti-racist and
anti-oppressive practices in our daily business. We invite applicants of all identities to apply as
we continue to build a strong and diverse staff that represents our whole community.

Become part of our hardworking team who value quality work and embrace diversity in the workplace. Virginia Repertory Theatre, Central Virginia’s largest nonprofit professional theatre company, is currently seeking House Managers to join our staff.

Reporting to the Front of House Manager, House Managers play a key role in the success of every performance by overseeing front-of-house operations, leading staff, and creating an excellent experience for every patron.

Key Responsibilities:

• Supervise all front-of-house activities during performances at our venues, including evening, weekend, and occasional morning shifts.
• Lead and coordinate ushers, ticket takers, and other front-of-house team members to ensure top-notch customer service.
• Serve as the main point of contact for patrons, responding to questions, concerns, or emergencies with professionalism and care.
• Work closely with box office, security, and production staff to keep patron flow smooth, safe, and welcoming.
• Understand and implement accessibility accommodations and safety procedures.
• Assist with seating arrangements, manage will-call ticket distribution, and conduct accurate audience head counts before each performance.
• Handle guest concerns with diplomacy, quick thinking, and a solutions-focused approach.
• Ensure venue rules and emergency protocols are followed at all times.
• Complete and submit clear, timely post-performance reports.

Preferred Qualifications:

• Experience working in theatre, live events, or a similar customer-facing environment.
• Strong leadership skills and excellent communication abilities to motivate and guide a diverse team.
• A passion for delivering exceptional customer service and staying calm under pressure.
• Flexibility to work evenings, weekends, and occasional mornings, with a willingness to travel to our Hanover location when needed.
• Knowledge of accessibility standards and a commitment to inclusive hospitality.
• Quick problem-solving skills and the ability to adapt in fast-paced situations.

Compensation and Employment:

• Hourly Wage: $15
• Employment Type: Seasonal, based on the production calendar.

Apply

Send your resume and three references to employment@virginiarep.org with the subject line: (Your Last Name) – House Manager. Kindly, no phone inquiries.

Virginia Repertory Theatre is an equal employment opportunity employer committed to equitable
and inclusive hiring practices and constructing an environment centered around anti-racist and
anti-oppressive practices in our daily business. We invite applicants of all identities to apply as
we continue to build a strong and diverse staff that represents our whole community.

Become part of our hardworking team who value quality work and embrace diversity in the workplace. Virginia Repertory Theatre, Central Virginia’s largest nonprofit professional theatre company, is currently seeking Bartenders to join our Front of House team.

Reporting to the Front of House Manager, Bartenders play an important role in making our patrons feel welcome before the curtain rises and during intermission — providing excellent service, preparing drinks efficiently, and keeping the bar area inviting and well-stocked.

Key Responsibilities:

• Set up and break down the bar before and after each shift, ensuring everything is stocked, clean, and organized.

• Prepare and serve alcoholic and non-alcoholic beverages to patrons quickly and accurately.

• Provide friendly, engaging customer service to guests in a fast-paced environment.

• Handle cash and credit card transactions accurately and follow all cash-handling procedures.

• Maintain a clean, safe, and compliant bar area in line with Virginia ABC regulations.

• Monitor alcohol consumption and follow responsible service practices.

• Work closely with the House Manager and other front-of-house staff to ensure smooth operations during performances.
• Assist with restocking inventory and reporting low stock items to the Front of House Manager.

Preferred Qualifications:

• Prior bartending, concession, or hospitality experience is preferred but not required — we’re happy to train the right person.

• Must be 21+ years old.

• Excellent customer service and communication skills.

• Ability to work quickly and accurately under pressure.

• Comfortable handling money and operating a point-of-sale system.

• Positive attitude and willingness to work as part of a collaborative team.

• Flexibility to work evenings and weekends, with occasional daytime shifts as needed.

Compensation and Employment:

• Hourly Wage: $8.50/hour plus tips.

• Employment Type: Seasonal, based on the production calendar.

Virginia Repertory Theatre is proud to be an equal opportunity employer committed to fair and inclusive hiring practices. We work to create a workplace centered in anti-racist and anti-oppressive values and welcome applicants from all backgrounds as we build a team that reflects our community.

Apply

Send your resume and three references to employment@virginiarep.org with the subject line: (Your Last Name) – Bartender.  Kindly, no phone inquiries.