Employment

Virginia Rep is the largest professional theatre and one of the largest performing arts organizations in Central Virginia. We serve adults, children, families and schools and contribute to the cultural, educational, and economic life of our city and region.

Last updated 5/22/2025

VA Rep Box Office Manager

Join our team of hardworking staff members who take pride in the quality of their work and celebrate diversity in their workplace. Virginia Repertory Theatre, Central Virginia’s largest nonprofit, professional theatre company, is seeking a Box Office Manager to join our full-time staff. The Box Office Manager reports to the Director of Marketing and is responsible for the daily operations of ticket sales and patron services.

Responsibilities:

● 5 box office shifts per week, including some evening and weekend shifts across 2
locations.
● Building and Managing shows in Tessitura
● Maintaining Customer Database
● Sales reporting/interface with accounting
● Box Office budgeting and forecasting
● Supervision of box office associates and Front of House manager
● Day to day customer service including selling tickets, exchanges, refunds, etc.
● Assist in lobby decor and set up for shows and special events
● Assist in audience data analysis and ticketing trend analysis with Director of Marketing.
● Assisting with Gift Shop planning with Director of Marketing and Front of House
Manager.
● Working with Manager of Community and other VA Rep staff to seek ways to improve
the customer experience and ease of access for a variety of patrons and their needs.

Desired Qualifications:

● Substantial box office experience
● Substantial front and back end expertise in ticketing software (Tessitura preferred)
● Experience managing a small team
● Proficiency in Google Suite, MSOffice or similar

Apply

Please send a cover letter, resume and 3 references to employment@virginiarep.org with the subject line (your last name) – Box Office Manager. No phone calls please.

This position is eligible for annual and sick leave, participation in company health, life, dental and vision insurance plans, as well as our 403(b) retirement plan. Starting salary is $50,000-$55,000 annually, commensurate with experience. Employment begins on or around July 7, 2025 and is a continuing full time, on-site staff position.

Virginia Repertory Theatre is an equal employment opportunity employer committed to equitable and inclusive hiring practices and constructing an environment centered around anti-racist and anti-oppressive practices in our daily business. We invite applicants of all identities to apply as
we continue to build a strong and diverse staff that represents our whole community.