Virginia Repertory Theatre
Policy last updated March 29, 2017
Virginia Rep shares general statistics about our subscriber base – such as the number of subscribers and percentages of subscribers by zip code. This does not include any information about individuals. For information on more specific data that is stored or shared, please see below.
Any emails sent to us are protected by that staff member's password.
Virginia Rep does not share or sell emails from our eNewsletter list to other organizations, with the exception of our partner, Cadence Theatre Company, who produce the Cadence Season at Theatre Gym in association with Virginia Rep. You may unsubscribe at any time by clicking the "unsubscribe" link at the bottom of all of our emails.
We do not share personal information or lists of our ticket buyers with outside organizations.
When you purchase tickets or season subscriptions through our box office, your name and contact information and ticket purchase information are saved electronically in our ticketing system which is hosted on Tessitura's server. That server is protected by a firewall and password protection.
When you send in a donation, we keep the name, contact information and the amounts of donations. This information is stored in filing cabinets, and electronically in our ticketing system. The cabinets that contain those files are located in a locked room to which only authorized staff have a key. The ticketing system is protected by a firewall and by password.
If a donor wants to remain anonymous or be removed from our mailing lists, we always oblige, no questions asked. We do not share any of our individual donor lists with any other organization. We do provide foundations, corporations and government entities with lists of our primary institutional funders, but this does not include address/contact or account information -- only the institutions' names and in some cases, gift amounts.
We sometimes submit teacher surveys (which contain teacher/principal names and sometimes email addresses) and student feedback with grant proposals to demonstrate to potential funders the effectiveness of and appreciation for our programming. If students have written their names or other personal information on their letters or artwork, we black out everything but their first name. Copies are stored in a locked room to which only authorized staff have a key.